GoodSAM is embedded across ambulance, police and health services throughout Australia, New Zealand and Papua New Guinea.
Deployed across Victoria since 2017, NSW, South Australia and Tasmania — with many hundreds of lives saved. Alerts trained volunteers nearby to begin CPR while the ambulance is en route, tripling the chance of survival.
Used by Ambulance Victoria for video-assisted triage, including the management of mental health patients — with peer-reviewed evidence of significant clinical benefit published in the Emergency Medicine Journal.
In Papua New Guinea, GoodSAM provides location and video services with St John to improve triage and healthcare in some of the world’s most remote and underserved regions. Also providing remote hospital support across New Zealand’s South Island.
GoodSAM also works with police services across the region — providing instant video, location, evidence upload and multi-agency video sharing capabilities that have radically changed service delivery.
Live transcription, instant translation in over 140 languages and AI-generated documentation. Speed up history-taking, report writing and patient care records — letting crews focus on the patient.
GoodSAM Responders have been saving lives across New Zealand for over five years in partnership with Hato Hone St John. Instant-On-Scene Video is also used to provide remote clinical support.
Watch how services across Australia, New Zealand and Papua New Guinea are using GoodSAM to save lives.
New South Wales Police pioneered instant 000 caller video with GoodSAM. By providing better, faster and more efficient care, they saved $20.3 million in a single year.
Validated Performance: From peer-reviewed research to real-time response metrics, explore the data that makes GoodSAM the gold standard for emergency services.
View publicationsGlobal Case Studies: See how emergency services worldwide leverage GoodSAM to save lives.
View showcasesWe are currently offering a 2-month free trial of GoodSAM. Getting started is straightforward: