GoodSAM is embedded across police, ambulance, fire and health services throughout the United Kingdom.
The UK’s national cardiac arrest alerting system, used in partnership with ambulance services across England, Scotland & Wales. GoodSAM triples the chance of survival — and has saved thousands of lives.
Powering the NHS 111 video system and deployed in police, fire and ambulance control rooms. Open any caller’s phone camera without an app to assess, locate and guide — providing instant visual triage for emergency and non-emergency services alike.
Over 800,000 NHS Volunteer Responders on the GoodSAM platform, expanding from cardiac arrest to include elderly fallers and other community emergencies.
Rapid Video Response for domestic abuse boosts arrest, conviction and victim satisfaction rates. Instant location tracking helps find missing persons, video evidence upload supports criminal investigations, and live drone streaming aids operational deployment — with GoodSAM’s multi-agency sharing bringing services together.
Alerting and dispatching, drone footage streaming, multi-agency video sharing and AI-powered fire investigation and fire safety documentation.
Connect paramedics directly with stroke consultants, mental health teams and care of the elderly specialists — enabling live clinical assessment while the patient is still on scene.
GoodSAM is the video system for the NHS 111 service and provides instant-on-scene video to many 999 and air ambulance services. The ability to see a patient considerably improves triage decisions — expediting the seriously unwell and downgrading those who are not. Our pathways system also connects paramedics to stroke consultants and other specialists instantly.
GoodSAM is the UK’s national cardiac arrest alerting system. A GoodSAM response is linked to tripling the chance of survival. By increasing training and responder density, we bring this survival benefit to more people every day — in partnership with the Resuscitation Council UK.
GoodSAM is the NHS's Volunteer platform. Over 800,000 NHS Volunteer Responders have been recruited and deployed across tasks including food and medication delivery, patient transport, vaccination support and much more. Post-Covid, roles are expanding into helping elderly fallers and assisting those in care homes.
GoodSAM provides comprehensive alerting, dispatching and video to fire services. Drone footage streams directly to firefighters on the ground. Multi-agency sharing across police, ambulance and fire is seamless because they all use GoodSAM.
GoodSAM is used by the majority of UK police forces. Rapid Video Response for domestic abuse delivers a 3× higher arrest rate. Location tracking finds missing persons, evidence upload streamlines investigations, and secure drone streaming increases situational awareness.
West Yorkshire Police pioneered instant 999 caller video with GoodSAM. By providing better, faster and more efficient care, they saved £10.1M million in a single year.
Validated Performance: From peer-reviewed research to real-time response metrics, explore the data that makes GoodSAM the gold standard for emergency services.
View publicationsGlobal Case Studies: See how emergency services worldwide leverage GoodSAM to save lives.
View showcasesWe are currently offering a 2-month free trial of GoodSAM. Getting started is straightforward: