EMS
No Apps Required for the Public

Police, Law Enforcement & Justice

GoodSAM provides a wealth of functionality to radically improve policing. From situational awareness in active incidents through to online witness statements - fast-forwarding the technical capabilities of your force.

GoodSAM EMS Workflow
Trusted Partner

Deployed Across UK Policing & Beyond

GoodSAM is deployed across most police forces in the United Kingdom and many others globally. As a trusted partner, our platform supports forces across a wide range of critical use cases.

Instant On Scene

Members of the public can stream live video during emergency calls, giving call handlers and dispatchers immediate visual context.

Video Consultations

Victims of crime connect virtually with officers through initiatives such as Rapid Video Response (RVR) and Enhanced Video Response (EVR).

Missing Persons & Safeguarding

Supporting forces in locating missing persons and safeguarding vulnerable individuals through rapid geolocation and coordinated response.

Third-Party Device Streaming

Stream live video from drones and other third-party devices directly into control rooms, to incident commanders and front-line teams.

Multi-Agency Video Sharing

A single video feed can be shared across all emergency services in real time - enabling joined-up situational awareness across Police, Fire and Ambulance.

AI Transcription & Document Generation

GoodSAM AI enables forces to work more efficiently through automatic transcription and bespoke document generation.

Zero-Rated Mobile Data

In the UK, police forces have worked with major mobile network providers to ensure that where members of the public are invited to use the platform, there is no impact on their mobile data allowance or credit.

Capabilities

Our tools are simple to use and do not require the public to download any apps. Every feature works directly through the browser.

Instant Video

Instant Video

Open the caller's phone camera instantly whilst maintaining the call. No app download required - nothing to install in dispatch or PSAP.

Location

Instant Location

Pinpoint the caller's location in real time along with their direction of travel and speed. Supports lat/lng, easting/northing and what3words.

Evidence

Instant Evidence Upload

Upload photos, videos and documents as evidence from any mobile phone or computer - then forward directly to officers in the field.

Chat

Instant Chat

For situations where the caller or victim cannot make an audio or video call - enabling silent, discreet communication when it matters most.

Interviews

Instant Interviews

Conduct video interviews and take witness statements across multiple devices - removing the need for physical attendance.

Statements

Instant Statements

Send a statement on the fly and capture on-screen signatures. Every submission is date, time and IP stamped for full evidential integrity.

Forwarding

Video Forwarding

Forward live video to nearby officers for immediate situational awareness and rapid suspect identification.

Vital Signs

Vital Signs

Our exclusive AI measures pulse rate directly through the video feed - no wearable devices or physical contact required.

Hot-Spot

Hot-Spot Policing

Track on-duty officers and correlate crime figures with police presence to inform data-driven deployment decisions.

Translation

Instant Transcription & Translation

Transcribe and translate in real time across 140+ languages, with words appearing as on-screen subtitles. No app needed.

Drones

Drones, Bodycams & CCTV

Ingest live video from any RTMP feed - drones, bodycams or CCTV - and relay directly to officers on the ground.

Storage

Video Storage

All video is stored encrypted and in-country, with configurable retention periods from hours to years. Fully compliant with data regulations.

Multi Agency

Multi-Agency Response

Share live video from drones, phones and CCTV across Police, Fire and Ambulance seamlessly during major incidents.

Alerting

Location-Based Alerting

Alert and task staff or volunteers based on their real-time location. Automatically notify those nearby and share critical information.

Volunteers

Deploy GoodSAM Volunteers

Mobilise trusted GoodSAM volunteers for missing persons searches, patient transport, blood donation, pharmacy delivery and community support.

Integration & Administration

Single Sign-On

Automate user lifecycle management with SCIM and OAuth 2.0, ensuring secure, plug-and-play compatibility with Microsoft Azure or your preferred SSO solution.

Team-Based Permissions

Build nested team hierarchies that mirror your organisation. Easily grant supervisors cross-functional visibility to oversee data and permissions across all subordinate teams.

Powerful API

Our RESTful API eliminates data silos by integrating with your core stack and providing the extensibility to connect with any legacy or modern software you deploy.

Evidence & Showcases

Validated Performance: From peer-reviewed research to real-time response metrics, explore the clinical and operational data that makes GoodSAM the gold standard for emergency services.

View publications

Global Case Studies: See how ambulance services, hospitals and healthcare agencies worldwide leverage GoodSAM to enhance clinical outcomes and save lives.

View showcases

Get started with a free trial

We are currently offering a 2-month free trial of GoodSAM. Getting started is straightforward:

1 We discuss your use cases and requirements
2 We set up your web-based dashboard
3 We support your implementation to ensure success
Contact us to get started