GoodSAM is committed to ensuring digital accessibility for people with disabilities. We continue to make changes to improve the user experience for everyone and apply the relevant accessibility standards.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Wherever possible, GoodSAM will aim to adhere to level AA of the WCAG 2.1 guidelines, which states that sites should be:

- Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
- Operable: User interface components and navigation must be operable.
- Understandable: Information and the operation of user interface must be understandable.
- Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

In order to ensure accessibility we also:

- Have internal policies that take accessibility into account.
- Have an appointed accessibility officer and/or ombudsperson.
- Provide our staff with continual accessibility training.
- Have clear organizational accessibility targets and responsibilities.

Technologies relied Upon:

- Javascript

We welcome your feedback on the accessibility of the GoodSAM website. If you have experienced any accessibility barriers while using any part of GoodSAM, please contact us and let us know!


Business Hours

  • Monday-Friday: 10am to 8pm
  • Saturday: 11am to 3pm
  • Sunday: Closed

Core Principles

  • Governance
  • Security
  • Innovation